We are no longer accepting new clients at the moment. If you have any questions, feel free to reach out to our team or call us at 1300 188 788.
SUPPORT PLANS
Our support plans are designed to provide you with the peace of mind you need to focus on your business. We offer a range of support options to meet your specific needs.
SUPPORT PLANS
Our support plans are designed to provide you with the peace of mind you need to focus on your business. We offer a range of support options to meet your specific needs.
Our Google Ads services will help you reach your ideal customers at the right time, increasing brand visibility and driving sales.
Our dedicated team of WordPress experts is available 24/7 to assist you with any issues or questions.
Protect your website from cyber threats with advanced security measures, including regular security audits and malware scans.
Ensure lightning-fast load times and optimal performance with our cutting-edge technologies.
Peace of mind knowing your website’s data is safe with regular, automated backups.
Improve your website’s search engine visibility with expert SEO techniques.
Our process is as simple as possible.
We'll evaluate your website's current performance and security.
Our team will set up your website on our high-performance servers and optimize it for speed and security.
We'll provide ongoing support, security updates, and performance monitoring to keep your website running smoothly.
Dedicated to delivering results that matter.
Our knowledgeable technicians are ready to assist you with any technical issue.
Focus on growing your business while we handle the technical stuff.
We monitor your website for potential issues.
We offer a variety of support plans to fit your budget.
Our flexible plans offer a range of features to keep your website secure, fast, and optimized.
Ideal for small businesses and personal websites with basic needs.
Includes:
Ideal for growing businesses and e-commerce websites.
Includes:
Ideal for large businesses and high-traffic websites.
Includes:
Can’t find the answer you’re looking for? Don’t worry, we’re here to help. Explore our FAQs below or reach out to our friendly support team.
Why do I need a WordPress support plan?
A WordPress support plan ensures your website stays secure, up-to-date, and performing at its best. Without regular maintenance, your site can become vulnerable to security breaches, slowdowns, or downtime, potentially harming your reputation and business. Our support plans provide proactive updates, security monitoring, backups, and quick fixes—giving you peace of mind and more time to focus on growing your business.
What is covered under the support plan?
Our WordPress support plan covers regular updates to your core WordPress software, themes, and plugins, ongoing security monitoring, malware removal, website backups, performance optimisation, and 24/7 uptime monitoring. Additionally, you get 30 minutes of dedicated developer support each month for minor site changes, troubleshooting, or quick fixes, ensuring your site runs smoothly and reliably.
What if I have more than one website?
No problem! You can easily manage multiple websites with our support plans. Each site requires its own support plan, but we offer convenient multi-site discounts to help you save. Contact us to discuss your specific needs, and we’ll help set up the right solution for managing all your websites effectively and affordably.
Do you guarantee my site won’t get hacked?
While no provider can 100% guarantee that a website will never be hacked, our support plans significantly reduce your risk by actively monitoring your site, applying regular security updates, and promptly addressing vulnerabilities. In the rare event your site is compromised, our team will quickly step in to help clean up, restore from backups, and get your website safely back online with minimal disruption.
What is your cancellation policy?
We offer a straightforward, risk-free cancellation policy. If you’re not completely satisfied within the first 30 days, we’ll provide a full refund—no questions asked. After this period, you can cancel anytime, and your service will continue until the end of the current billing cycle, with no further charges.
Due to high demand, we’re currently operating on a waiting list basis. Please register your interest, and we’ll notify you as soon as a spot opens up.
Apex offers specialised SEO solutions to help Australian businesses expand their visibility online.
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Each of our current clients is our top priority, and we are fully committed to delivering exceptional service. At this time, we are unable to take on new projects.
We appreciate your interest and support. If you have any questions, feel free to reach out to our team or call us at 1300 188 788.